Privacy Policy

Most of the information we hold is information you choose to give us. When you use our contact form, our free home valuation tool, or reach out by phone or email, you may provide:

• Your name and the contact details you share — typically your email address and phone number.
• Property information you submit for a valuation or inquiry, such as a property address along with details like the home's size, condition, features, or your goals and timeline.
• The contents of your message, including any questions, preferences, or notes about how we can help.

We also receive limited technical information automatically when you browse the site — for example, your device and browser type, general location inferred from your IP address, and the pages you view. This helps the site function and helps us understand, in aggregate, how visitors use it.

We use the information you provide to respond to you and to provide and improve our brokerage services. Specifically, we use it to:

• Respond to your inquiries, prepare a home valuation, and follow up about buying, selling, or renting a home.
• Provide real estate brokerage services and communicate with you throughout a transaction.
• Manage and organize leads and client relationships through our customer relationship management (CRM) platform.
• Maintain, secure, and improve the website and the tools we offer.
• Comply with applicable legal, regulatory, and professional obligations.

We will not use the contact information you provide to send you unrelated marketing without a reasonable basis to do so, and any ongoing updates you opt into (such as market updates) can be stopped at any time by contacting us.

We do not sell, rent, or trade your personal information to third parties for their own marketing. We share information only as described in this policy — chiefly with the service providers who help us operate the website and serve you — or where required by law.

We rely on trusted third-party providers to run our website and deliver our services. These providers process information on our behalf and are expected to safeguard it. They include:

• Our real estate technology platform and CRM (the Lofty real estate platform), which powers our property search, home valuation tool, market data, lead capture, and client relationship management.
• IDX/MLS listing data services that supply the property listings and market information shown on the site.
• Website hosting, infrastructure, and security providers that keep the site online and protected.
• Communication tools we use to reply to you by email, phone, or text.

These providers may handle your information under their own privacy and security practices. We encourage you to review the policies of any third-party service you interact with through our site.

Like most websites, ours uses cookies and similar technologies — small files stored on your device — to help the site work properly, remember your preferences, and understand how the site is used so we can improve it. Some cookies are set by the third-party tools described above, such as our real estate platform and analytics services.

You can control or disable cookies through your browser settings. Please note that some parts of the site, including listing search and the valuation tool, may not function as intended if cookies are disabled.

We keep personal information for as long as needed to respond to you, provide our services, and meet our legal and professional record-keeping obligations, after which we take reasonable steps to delete or anonymize it.

We use reasonable administrative and technical safeguards to protect the information we hold. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You may ask us to access, correct, update, or delete the personal information we hold about you, or ask us to stop contacting you. To make a request, reach out using the details below and we will respond within a reasonable time, consistent with applicable law and our professional record-keeping duties:

• By email: sidestreetllc@gmail.com
• By phone: (860) 816-4557
• By mail: Street Side Realty LLC, 691 Suffield St, Suffield, CT 06078

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact Chris Piccoli, Broker (CT License REB.0795677 · MA License 9589317):

• Street Side Realty LLC
• 691 Suffield St, Suffield, CT 06078
• Phone: (860) 816-4557
• Email: sidestreetllc@gmail.com